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Frequently asked questions


top Can you give me some advice before I come to Lourdes ?

The Sanctuary Our Lady of Lourdes is open 24 hours a day, all year long.

  • If you want to come to  Lourdes alone or with a small group (family, friends...), you can come whenever you want.
  • If you wish to live a period of pilgrimage and participate in the celebrations of Lourdes (eucharistic procession, international mass, marian torchlight procession...), you'd better come during the « season of the pilgrimages », from April till the October.
  • If you wish to live an organised pilgrimage,  you have to contact your diocesan pilgrimage organizer .

 

top How can I get some water of Lourdes?

Of course, the water is free. You only pay shipping costs.

For any request at the Water of Lourdes Shipping Service :

Send an email

or write to :

Sanctuaires Notre-Dame de Lourdes
Service d'expédition de l'eau
1 Avenue Monseigneur Théas
65108 Lourdes Cedex
France

 

top How can I request a Mass?

For more information, contact, the Mass Offering Service (bureau des messes) or Send an e-mail.

 

top How can I get to the Baths?

The access to the baths of the Sanctuary is free, and you don't need to make a booking. Moreover, you don't have to bring any swimsuit: we provide the necessary to maintain your privacy. During summer and the days of feast, we advise you to come at the baths about one hour before opening.

Read more about the baths

 

top How can I place a votive offering?

On your request, a memorial plaque engraved with the text of a thanksgiving prayer for a grace obtained with the intercession of Our Lady of Lourdes.

Contact the " Bureau des Dons"

Send an e-mail

or write to :

Sanctuaires Notre-Dame de Lourdes
Bureau des Dons
1, avenue Monseigneur Théas
65108 Lourdes Cedex
France

 

top How can I place a candle at the Grotto?

The Sanctuary of Lourdes does not send any candle. But you can ask for a candle to be burnt at the Grotto. The feutiers (The men who place and light the candles) will burn your candle in the reserved area near the Grotto, the brûloirs.

I place and light a candle at the Grotto of Lourdes

or write to :

Sanctuaires Notre-Dame de Lourdes
Bureau des Dons
1, avenue Monseigneur Théas
65108 Lourdes Cedex
France

 

top What do you do with our prayer intentions?

All the prayer intentions sent on the Internet are placed at the Grotto of the Apparitions.